Terms of Use


Welcome to https://metuition.sg (the “Portal”). This end user licence agreement (“Agreement”) is a legal agreement between you and Mind Enrichment Tuition Agency (“us” or “we”) governing the use of the Portal, our services offered via the Portal or otherwise by us and any other software provided by us in connection with any of the foregoing (collectively, the “Services“).

We license use of the Portal to you on the basis of this Agreement. We do not sell the Portal to you and we remain the owner of the Portal at all times.



You should print a copy of this Agreement for future reference.

1.            Terms of use

1.1          The provisions set out in this Agreement govern your access to and your use of the Portal and shall constitute a legally binding agreement between you and us. We may change such terms from time to time without prior notice. If you do not agree to such terms, you must not use the Portal.

1.2          Subject to you agreeing to abide by the terms of this Agreement, we hereby grant to you a personal, non-exclusive and non-transferable licence to use the Portal on the terms of this Agreement.

1.3          By registering an account with us (which involves providing us with certain mandatory and voluntary information as required for a successful registration) and using the Portal, you confirm that:

(a)           you have read the terms set out in this Agreement and agree to be bound by and comply with them; and

(b)           you are 18 years old and above. We may ask for proof of age before you can register for an account with us. If you are under 18 years of age, your parents or legal guardian must register an account with us instead on your behalf.

1.4          You are responsible for maintaining the confidentiality of your account, and you are responsible for all activities that occur under your account. We are not responsible for any loss, damage or liabilities arising as a result of or in connection with the wrongful, fraudulent or illegal use of your account.

1.5          We reserve the right to, without any notice, explanation or liability and in our sole discretion, refuse to allow you or suspend your access to the Portal (including access to your account with us) at any time, remove or edit content (including content submitted by you) on the Portal or on any of our affiliated websites (including social media pages), or cancel any Services provided to you.

1.6          You are not permitted to use, or submit any content to, our Portal or any of our affiliated websites (including social media pages) to advertise, promote or market any products or services of any third party or yourself.

1.7          We reserve the right to change, modify, suspend or discontinue any portion of the Services, Portal or any other products, services, affiliated websites (including social media pages) and/or other software provided by us in connection with any of the foregoing at any time. You agree that access to or operation of any of the foregoing may from time to time be interrupted or encounter technical difficulties.

1.8          These terms of use refers to the following additional terms, which also apply to your use of the Portal and which form part of this Agreement:

(a)           Our Privacy Policy (see privacy-policy) sets out our policy concerning the collection, use and disclosure of your personal data (“Data”) in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) (“PDPA”). By using our Portal, you consent to our collection, use and disclosure of your Data in the manner set out in our Privacy Policy and you warrant that all Data provided by you is accurate. Should you wish to update your Data and/or withdraw your consent to our collection, use and disclosure of your Data, or should you have any feedback or enquiries relating to your Data, please contact our Data Protection Officer at dataprotection@metuition.sg.

(b)           Our Acceptable Use Policy (see acceptable-use-policy) sets out the permitted uses and prohibited uses of our Portal. When using our Portal, you must comply with this Acceptable Use Policy.

1.9          During your registration for an account with us, you will also be required to agree to either of the following agreements:

(a)           Terms and Conditions for Tutors, which sets out specific terms that are applicable to users who sign up for an account as a tutor, to provide tutoring and related services, and who are registered on our Portal as a tutor (each, a “Tutor”); or

(b)           Terms and Conditions for Clients, which sets out specific terms that are applicable to users who sign up for an account as a student, or the parent or guardian of a student, to engage tutoring and related services through the Portal, and who are registered on our Portal as a student (each, a “Client”).

You will not be permitted to register any account with us unless you agree to be bound by the relevant terms above.

2.            Restrictions

Except as expressly set out in this Agreement or as permitted by any local law, you undertake:

(a)           not to reproduce, copy, modify, adapt, alter, translate, publish, display, communicate, transmit, sell, exploit or use the whole or any part of any Service, the Portal or any of the contents therein for any commercial or other purposes;

(b)           not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the source code of the Portal nor attempt to do any such thing, or to reproduce, display or otherwise provide access to the Services, the Portal or any of the contents therein, including but not limited to framing, mirroring, linking, spidering, scraping or any other technological means;

(c)           not to provide or otherwise make available the Portal in whole or in part (including but not limited to program listings, object and source program listings, object code and source code), in any form to any person without prior written consent from us;

(d)           to include our copyright notice on all entire and partial copies you make of the Portal on any medium;

(e)           to comply with all applicable technology control or export laws and regulations; and

(f)            not to disrupt, disable, or otherwise impair the proper working of the Services, the Portal or our servers, such as through hacking, cyber-attacks (including but not limited to denial-of-service attacks), tampering or reprogramming.

3.            Intellectual property rights

3.1          You acknowledge that all intellectual property rights in the Portal anywhere in the world belong to us, that rights in the Portal are licensed (not sold) to you, and that you have no rights in, or to, the Portal other than the right to use them in accordance with the terms of this Agreement.

3.2          You acknowledge that you have no right to have access to the Portal in source code form.

3.3          You must not modify the paper or digital copies of any materials you have printed off or downloaded from the Portal in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.4          Our status (and that of any identified contributors) as the authors of content on the Portal must always be acknowledged.

3.5          You must not use any part of the content on our Portal for commercial purposes without obtaining a licence to do so from us or our licensors.

3.6          If you print off, copy or download any content on our Portal in breach of these terms of use, your right to use the Portal will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

4.            Uploading content to our Portal

4.1          You irrevocably and unconditionally represent and warrant that any content uploaded by yourself to our Portal complies with our Acceptable Use Policy and the PDPA.

4.2          We will only use the content uploaded by you for the purposes of carrying out the Services, carrying out our obligations in this Agreement and any other purpose expressly set out in this Agreement or otherwise agreed between us. We will not otherwise disclose or distribute the content uploaded by you, save for when required by law, a court of competent jurisdiction or any governmental or regulatory authority.

4.3          We have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our Portal constitutes a violation of their rights under Singapore law.

4.4          We will not be responsible, or liable to any third party, for the content or accuracy of any content or data uploaded by you or any other user of our Portal.

4.5          We have the right to remove any posting you make on our Portal if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

5.            Disputes

5.1          In the event that there is any dispute relating to the price, quality and/or any other characteristic of a Service, you are responsible for contacting us directly.  

5.2          We will generally not issue any refunds with respect to the Services already provided, and we do not guarantee and/or warrant that any refund will be issued by any person. However, we will assist you to liaise with the relevant Tutor or Client to resolve the issue.

6.            Warranty

6.1          While we make all efforts to maintain the accuracy of the information on the Portal, we provide the Services, Portal and all information, content, materials, products and other services included on or otherwise made available to you through the Services (the “Related Content”) on an “as is” and “as available” basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of any of the foregoing, unless otherwise specified in writing. You expressly agree that your use of the Services and the Portal is at your sole risk.

6.2          To the full extent permissible by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services, the Portal, the Related Content, or electronic communications sent by us are free of viruses or other harmful components.

7.            Limitation of Liability

7.1          We only supply the Portal for domestic and private use. You agree not to use the Services, the Portal and the Related Content for any commercial, business or re-sale purposes, and we have no liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with this Agreement (including but not limited to the use of, or inability to use, the Services, the Portal or any other website or software) for:

(a)           loss of profits, sales, business, or revenue;

(b)           business interruption;

(c)           loss of anticipated savings;

(d)           loss or corruption of data or information;

(e)           loss of business opportunity, goodwill or reputation; or

(f)            any indirect or consequential loss or damage.

7.2          Nothing in this Agreement shall limit or exclude our liability for:

(a)           death or personal injury resulting from our negligence;

(b)           fraud; and/or

(c)           any other matter in respect of which we are prohibited under applicable law from limiting or excluding our liability.

7.3          This Agreement sets out the full extent of our obligations and liabilities in respect of the supply of the Services and the Portal. Except as expressly stated in this Agreement, there are no conditions, warranties, representations or other terms, express or implied, that are binding on us. Any condition, warranty, representation or other term concerning the supply of the Services and the Portal which might otherwise be implied into, or incorporated in, this Agreement whether by statute, common law or otherwise, is excluded to the fullest extent permitted by law.

8.            Indemnity

You agree to indemnify and hold us, our related corporations, and our respective directors, officers, employees, agents and representatives, independent contractors, licensees, successors and assigns harmless from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable legal fees, resulting from or arising out of your act, default or omission, whether in your use of the Portal, Services and/or any websites or software in relation thereto or otherwise, and whether under this Agreement (including our Acceptable Use Policy), any laws or regulations or otherwise.

9.            Other important terms

9.1          We may transfer our rights and obligations under this Agreement to another organisation, but this will not affect your rights or obligations under this Agreement.

9.2          You may only transfer your rights or your obligations under this Agreement to another person if we agree in writing.

9.3          No partnership or agency or employment relationship has arisen by reason of this Agreement.

9.4          This Agreement and any document expressly referred to in it constitutes the entire agreement between us regarding their subject matter, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to that subject matter. You agree that you shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement or any document expressly referred to in it. You agree that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement or any document expressly referred to in it.

9.5          If we fail to insist that you perform any of your obligations under this Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

9.6          Each of the conditions of this Agreement operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

9.7          This Agreement, its subject matter and its formation, and any other disputes or claims in connection therewith, are governed by Singapore law. In the event of any such disputes or claims in connection with this Agreement, you agree to first engage in good faith discussions with us to resolve such dispute or claim. If such dispute or claim is not resolved within sixty (60) days, we both irrevocably submit to the exclusive jurisdiction of the courts of Singapore.